Privacy Policy

At Rx Delivered Now, your privacy is important to us. In this Privacy Policy, we tell you what information we collect, share with others, and how we use it.

Rx Delivered Now (“Rx Delivered Now,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website and mobile apps (collectively, our “Platform”).

This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from Rx Delivered Now’ users (“Users”). It applies to our customers (“Customers”), individuals who deliver products requested by Customers through our Platform (“Couriers”), anyone who signs up to become a Courier (“Prospective Couriers”), businesses selling products through our Platform (“Pharmacies”), and other partners and/or end users who use our Platform to facilitate delivery and/or sale of products (“Partners”).

By using the Platform, you agree to the Privacy Policy and any future amendments and additions. Your use of our Platform is also subject to our Terms of Service.

Rx Delivered Now collects information from its Users. The categories of information we collect are described below in this Section 1.

Sign Up and Profile Information. When you sign up and/or place an order through Rx Delivered Now as a Customer, you provide us with information, including, but not limited to your name, email address, physical address, and phone number. After registration, Customers can add multiple delivery addresses to their profile. You may be required to provide us with a photograph.

Feedback. We may ask you for feedback on your order, which may include rating of experience, the applicable Pharmacy, and/or the applicable Courier.

Surveys. We may offer an opportunity to participate in surveys, promotions, or contests. When a User participates, we may request certain information which may include name and email address.

Payment Information. When you add a payment card to your Rx Delivered Now account, a third-party payments service provider receives your card information. We do not store full payment card information on our servers.

Sign Up and Profile Information. When you sign up to become a Courier, you may provide us with certain information, including, but not limited to your legal name, date of birth, email address, physical address, phone number, photo, vehicle information, and car insurance information. We share this information with third-party providers who initiate background check reports on you.

Additional information about the third parties who run the background checks is provided in Section C below. We may also collect information from you after sign up as is necessary to effectively operate the Platform.

Surveys. We may offer an opportunity to participate in surveys, promotions, or contests. When a User participates, we may request certain information which may include name and email address.

Payment Information. We receive information from Couriers to provide payment and for tax reporting purposes, including but not limited to bank account and tax information.

Profile Information. A Pharmacy who signs up for our Platform or a Partner who utilizes our Platform provides us with certain information, including, but not limited to contact name, phone number, email address, physical address, hours, pick up instructions.

Payment Information. We may receive Pharmacy’ bank account information to provide payment as well as any other information necessary to set up payment.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support team, we will receive your name, email address, and the contents of any message or attachments that you may send to us, as well as any other information you choose to provide.

Feedback. Customers and Couriers may be able to rate and review each other at the end of every delivery. Customers may be able to see a Courier’s aggregate ratings during a delivery. After a delivery, we may share feedback or comments that Customers provide with Couriers and/or Pharmacies, but we will not identify the Customer. If you are a Customer and do not want a Courier to know you provided certain feedback or comments, please do not include identifying information in that feedback or those comments. We may also share with Couriers their aggregate ratings. Customers may also provide us information and feedback related to your experience on the Platform, including, but not limited to order reviews, Pharmacy reviews and Pharmacy ratings.